Deployment Mail Guidelines

A great way to stay connected to your loved one during a deployment is by sending mail. Care packages can be dropped off at both the Halifax and Shearwater location. This service is accessible usually at no cost to deployed families. On the parcel include a detailed list of contents, as well as the sender’s name, full address and telephone number.

* New Morale Mail Guidelines!

The Department of National Defence and the Canadian Armed Forces have made revisions to the Morale Mail service available to families of deployed CAF members. Please see the excerpt below and for full Morale Mail guidelines visit www.forces.gc.ca/en/write-to-the-troops/mailing-instructions.page.

1. New Mailing Guidelines for Parcel Mail Through Canada Post and Morale Mail

All senders of parcel mail are required to complete a Canada Post Customs Declaration Form (iAW Canada Post Guide: International Parcel Air/Surface 43-074-172 also known as CP 72)) for each parcel which must be attached to the outside of the respective parcel. A separate list of items including quantity, description, weight (if known), and value must be inscribed in the bottom left corner of the parcels.

To meet Ukraine Customs requirements for Op UNIFIER, the inscribed list will be replaced by the Operation specific ‘Care Package Load List’ for each parcel which must be attached to the bottom left corner of the respective parcel in a clear sealed shipping envelope.

Parcels without the proper customs documentation /labels will take additional time to be processed and may be refused.

Where to Send

Address for ships:

  • RANK, NAME, INITIAL, SERVICE NUMBER
  • HMCS (Name of Ship or local operation number)
  • Box 99000, STN Forces
  • Halifax, NS B3K 5X5

Download Label template

Address for UN Missions:

  • RANK, NAME, INITIAL, SERVICE NUMBER
  • NAME OF OPERATION
  • PO Box (Operation Code)
  • Station Forces
  • Belleville, Ontario K8N 5W6

Download Label template

Size and Weight

Packages cannot exclude 20 kg in weight and 18″ x 12″ x 12″ in size.

Prohibited Items

Some items are prohibited and parcels may be returned to the sender if it contains any of the following items:

  • Articles which can be viewed as obscene or immoral
  • Compressed gasses (aerosol can, lighters, etc)
  • Corrosive liquids or solids (bleach, acids, ammonia, etc)
  • Flammable liquids or solids (lighter fluid, matches etc)
  • Explosive items
  • Alcoholic beverages
  • Tobacco products
  • Drugs and narcotics (including prescription drugs)
  • Perishable items (fruit, vegetables, meat, etc)
  • Liquids (unless packages according to Canada Post requirements)
  • Battery powered goods with the batteries in, strong magnets,dry ice
  • Oxidizers (hair dye, adhesives, etc.)