Family Information Referral Services Team

The H&R MFRC supports regular and reserve CAF members and families throughout Nova Scotia, by providing families with access to a 24/7 confidential information and referral service. The Family Information Referral Services Team (FIRST) serves as an entry point for military families, who need information about, or connection to, military and civilian community services. The FIRST is staffed by trained professionals who are able to respond to family requests quickly. FIRST services are offered confidentially, with strict adherence to the privacy code. After hours, the FIRST can distribute emergency resources including housing, food vouchers, funds and child care services as well as connect military families to the Duty Padre. The FIRST also handles registration and payments (during regular business hours) for all MFRC programs and services.

Program Information Handbook

For more information regarding the Family Information & Referral Services Team please download the Program Information Handbook at the link below.

How Are We Doing at the H&R MFRC?

FIRST Evaluation

The FIRST serves as an entry point for military families looking for information on, or connection to, military and civilian community programs and services. Our trained, professional FIRST staff respond to requests quickly. Services are offered confidentially, with strict adherence to the privacy code.

Have you had the opportunity to interact with the FIRST? We are always striving to improve our programs and services. Please take a moment to let us know how we are doing. Your information will remain confidential. Thank you for your feedback.